Tag Archives: rant

gtlds (or the great internet landrush)

Well it’s nearly time for a gazillion new internet generic top level domains to be opened to general availability.

I’m not sure the world is ready for it to be honest. Or if there is even a need. Google has become the new DNS system.

At work today someone asked me for the web address for a supplier, i said it’s “suppliername.co.uk” as you do. I then watched them type into google suppliername.co.uk.com and then to add insult to injury, google being semi-concious gave them a link to the right page which they happily clicked on and went about there business. If there was any justice in the world that simply wouldn’t work.

Anyway, as such it seems there is no need for new gtlds. Just give your domains random numbers and letters and let google sort it all out. I mean, if my site is called eriojeoir34nf.com who cares if you can’t remember it – google can.

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White Christmas

The news on the radio this morning says that we are (almost) guaranteed a white Christmas for 2010. I’m in two minds if this is a good thing or a bad thing.

As a parent of an excitable 4 year old it’s great. I can’t think of many things better than making snowmen with my family. I can’t wait to go sledging!

The adult in me says bar humbug, it’s cold, it’s wet and it’s cold. Plus my Amazon deliveries are taking much longer than usual. I don’t like it! It was -15C here last week and that’s as cold as my freezer. Global warming has a lot to live up to I tell you. The roads become death traps and my local council had deemed virtually every road I use as a non-priority, i.e. no need to grit. Despite all this I still have to go to work (although many colleagues who live closer think they don’t have to!)

In general I’m much more a summer person than a winter person. I need to see if I still have enough points to emigrate to Oz!

Service

Had a very odd and pleasantly surprising day today.

First I had to arrange a same day courier delivery at work and received excellent service from TNT “Special Services”. The man at the end of the phone actually rang me back when he said he would and kept in contact throughout the delivery. Amazing.

Second I had to sort out my pension with Standard Life. Rang them up and initially was disheartened by there initial “speech recognition” receptionist. As in “please say how we can help you today”, and “please tell us your phone number”. In the past I’ve had dreadful results with these type of things and usually just had to repeat myself when I got through to a human. But in this instance the nice man at the end of the phone actually had all the details I had passed to the robot AND gave me his real name and a direct dial number for him. He said he would sort out all my queries and call me back and strangely I believed him… Amazing.

Thirdly I had to make a payment on my car lease. Rang up Citroen, spoke to a human straight off and managed to make a payment from my bank in under about 120 seconds. Amazing.

These levels of service are unknown to me.  There is hope for the world yet! In the “normal world” I would have expected each of the above to take at least 30 minutes holding in a queue being bombarded by dreary decades old christmas songs. But no… I was quickly and courtesy dealt with, by a human, on every occasion.

Merry Christmas and a Happy New Year!